Tour Cancellation & Compensation Policy

TOUR CANCELLATION & COMPENSATION POLICY
FOR VIETNAMESE GUESTS

*** TOUR CANCELLATION FEES:

• Cancellation 10 days or more before the tour date: 30% of the total tour price

• Cancellation 6–9 days before the tour date: 40% of the total tour price

• Cancellation 2–5 days before the tour date: 50% of the total tour price

• Cancellation 1 day before or on the tour date: 100% of the total tour price

*** REDUCTION IN NUMBER OF GUESTS:

• Up to 3 days before the tour date: reduction of up to 10% of the booked guests without penalty

• Reduction 2 days before the tour date: 50% charge of the tour price for the reduced guests

• Reduction 1 day before or within 24 hours of the tour date: 100% charge as originally booked

*** Deposit: 50% required in advance

Thank you for trusting Mekong Travel!