TOUR CANCELLATION & COMPENSATION POLICY
FOR VIETNAMESE GUESTS
*** TOUR CANCELLATION FEES:
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Cancellation 10 days or more before the tour date: 30% of the total tour price
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Cancellation 6–9 days before the tour date: 40% of the total tour price
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Cancellation 2–5 days before the tour date: 50% of the total tour price
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Cancellation 1 day before or on the tour date: 100% of the total tour price
*** REDUCTION IN NUMBER OF GUESTS:
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Up to 3 days before the tour date: reduction of up to 10% of the booked guests without penalty
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Reduction 2 days before the tour date: 50% charge of the tour price for the reduced guests
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Reduction 1 day before or within 24 hours of the tour date: 100% charge as originally booked
*** Deposit: 50% required in advance
Thank you for trusting Mekong Travel!